We believe insights drive results and the best insights come from people — your team and your customers. Through Design Thinking, Organizational Improv, and Innovation Facilitation, we help you solve complex business problems, boost customer value, and improve team performance. Our customized experiences develop team skillsets and spur collective creativity, innovation, and actionable results.


DESIGN THINKING

Go beyond numbers and put the human experience at the forefront of what you do. The result? Happy customers, engaged team members, and profitable, innovative organizations.

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ORGANIZATIONAL IMPROV

Want to bond your staff, boost creativity, and produce actionable results? Our improv experiences get your team to play – and learn – like professionals.

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INNOVATION FACILITATION

Don’t let your brainstorming sessions result in more of the same. We’ll guide your team through a dynamic process that will unleash more of the best ideas and get results faster.

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Events
  • Service Design Drinks | Seattle | November 8 - Service Design Drinks is a network of Seattle service designers and related professionals who think services should and can be better designed. On Nov 8, we'll be discussing -- and interacting with -- Service Blueprints vs Journey Maps. What are the differences and similarities we've seen in theory and in practice? Where have we had the most success using each? What pitfalls have we encountered, and what adaptations?
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