Improve Customer Service through Improv
Give your customer service representatives the best training available.
Get your reps to deliver better customer service by using methods from today’s hottest professional training tool: improvisation.
With our “Improv for Customer Service” workshops, you will:
- Empower your front line service reps to:
- Establish empathy for your customers
- Problem-solve creatively in the moment
- Personalize and humanize customer interactions
- Make your customers feel like they matter
- Gather emotion-driven insights directly from your customers
- Provide an innovative professional development training
- Engage and motivate your associates
- Add authenticity to your customer service
- Solve customer issues more quickly
- Promote “outside in” thinking at your organization